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Zeitworks Process Intelligence Comparison

See how Zeitwork’s capabilities compare to RPA Task Mining and Process Mining products and platforms.


There is so much confusing jargon in the world of business process operations, analysis, automation, and development today. It can be challenging to understand their meanings and how different products and platforms compare.  Terms like process intelligence, process mining, process discovery, task mining, process analysis, and process modeling can all sound similar. But what does it all mean, and how do you make sense of it?  And where does Zeitworks fit in?

Learn how Zeitworks compares to other conceptually similar products like RPA Task Mining and Process Mining, both in similarity and the big differences.

Zeitworks Process Intelligence Platform

Leveraging foundational desktop task-mining and AI technologies, Zeitworks is a business process intelligence platform that empowers operations teams to transform their business process operations by revealing continuous data and insights into how work really gets done. Like a fitness tracker for team productivity, Zeitworks surfaces insights and analyses about people and processes in real-time, giving them the information they need to make better data-driven decisions. Supplying much more than just the steps of a given process, Zeitworks provides a wide breadth and depth of continuous information, including detailed metrics on all unique executions of a business process (Note that this capability is similar to traditional process mining, but for desktop processes).

Combining the team productivity metrics and behavior with detailed application usage statistics gives leaders the information they need to improve efficiency, lower costs, and maximize the human potential of their teams.

RPA Task Mining Features

Some RPA platforms offer “task mining” features that facilitate the creation of RPA bots from limited user executions of repetitive business processes. Process executions deliberately recorded by users on their desktop computers are uploaded to a cloud portal where analysis tools help identify automation opportunities from the paths and steps that have been repeated frequently in the recorded data. These tools and analyses help users understand the characteristics and variances of the frequent paths of the candidate processes, assisting in determining the exact process structure to automate. RPA instructions of the chosen candidate process are generated, accelerating the development and deployment of the RPA bot. 

RPA task-mining capabilities are not designed to provide continuous operational improvements, insight into team behaviors, team time and costs of process executions, or details of consumer-specific processes.

Process Mining

Process mining platforms and tools measure processes executed within siloed enterprise systems (e.g., ERP systems like SAP). Importantly, the process executions are confined to these systems and do not span desktop application usage. Process mining algorithms consume trace log files from enterprise systems that result from the execution of business processes (e.g., accounts payable/receivable). These log files are typically well structured and contain a time-stamp and a case ID representing the specific unit of work. Historical log files can be retrieved and analyzed by process mining algorithms which will produce process maps of individual or typical processes. This information can then be used by a business process analyst to assess the current process structure and execution paths, providing a baseline for understanding and improvement.

Because the input data source for process mining technologies is the transactional logs of centralized enterprise systems, the process map output does not include details or insights into employee-specific productivity or behaviors.

Do you have more questions about Zeitworks?