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Business Process Intelligence for Credit Unions

With rising costs and increasing process complexity, it's more difficult than ever to deliver a best in class member experience.  Zeitworks is here to help.

Are you getting pressure to control costs? We understand the feeling.

  • Credit unions have seen a 9% increase in non-interest expenses over the past 4 quarters. (NCUA)

  • With Zeitworks, you can identify the invisible parts of your team's processes driving up those expenses and crushing your bottom-line.

Illustration of someone being overwhelmed with so many things around them

Driving down costs starts with localizing operational inefficiencies and unnecessary clutter in your processes.

Zeitworks helps you see, track and govern operational improvement initiatives all the way to the bottom-line.

Personal Loan Program Activity Flow

Borrower Eligibility

Total Hours

292 hrs



Est. Cost


Credit Evaluation

Total Hours

261 hrs



Est. Cost


Loan Pricing

Total Hours

335 hrs



Est. Cost


Loan Financing

Total Hours

211 hrs



Est. Cost


4 activities discovered within Personal Loan Program

Guidant financial logo

“Zeitworks has been able to shine a light on how our team really spends their time; helping us validate some of our hunches and establish benchmarks to evaluate how our process and technology improvements are helping our teams work more efficiently and effectively.”

Jeremy Ames

Co-Founder & CPO of Guidant Financial

Illustration of a business man sitting on the ground overwhelmed and confused

Have your processes gotten too complex? You’re not alone.

  • In a recent study of 4,000 knowledge workers, 42% responded that digital transformation has increased their job complexity. (pega)

  • Zeitworks helps operations teams understand where time and resources are spent within processes, so that process improvements to align people and technology can actually work.

Building strong processes starts with a deep understanding of your team and their daily tasks.

The Zeitworks platform provides you with the data you need to effectively train and coach your team, while also providing valuable insight into process gaps that may be impacting your team’s performance.

Zeitworks screenshots of the applications in excel

Why Zeitworks?

Zeitworks helps you maximize the human potential of your organization with data and actionable insights on your processes so you can drive efficiency, comply with regulations, and improve your bottom line.

Illuminate and identify performance trends, bottlenecks, and true process costs

Measure your team's performance continuously, with zero interruptions or distractions

Uncover best practices and pinpoint the factors that drive exceptional performance in your organization

We worked with West Monroe Partners to improve Johnson Financial Group’s efficiency ratio by 12 percentage points.

Logo of west monroeLogo of Johnson Financial Group

Credit Unions can use Zeitworks for

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• Loan Application Processing
• Loan Approvals
• Quality Assurance

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Digital Transformation

• Enterprise Applications
• Change Measurement
• Continuous Improvement

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• Credit History
• Identity Verification

Want to learn how Zeitworks can unlock the human potential of your team?