Discover, Measure, and Analyze Critical Business Processes  

No expensive consultants, system integrations, or team disruptions.

As teams and managers strive for digital transformation, process transparency and improvement, one universal truth holds fast:

You can't fix what you can't see.

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graphic showing process improvement

Answering the Tough Questions

"How can my team be more productive?"
"How can we prevent costly errors?"

If you find yourself asking questions like these, Zeitworks is here with the answers. That’s because Zeitworks helps you maximize the human potential of your organization by shining a light on the work your team repeats all the time. Then we give you actionable insights so you can drive efficiency, comply with regulations, and improve the bottom line through:

Process Discovery

  • Illuminate and identify performance trends, bottlenecks, and true process costs
  • Measure your team performance with zero interruptions or distractions
  • Easy client software installation - no lengthy or complicated back-end server integrations

Real-Time Analytics & Insights

  • Analyze operational variances across “People", “Processes”, and “Productivity”
  • Continuously monitor your operations to discover process drift and creeping inefficiencies
  • Compare your team across dimensions such as time-on-task and process complexity

Operational Improvement

  • Identify your top performers as well as training opportunities
  • Uncover best practices and pinpoint the factors that drive exceptional performance in your organization
  • Determine which workflows will benefit most from automation and directly measure your post-automation ROI
“Zeitworks has been able to shine a light on how our team really spends their time; helping us validate some of our hunches and establish benchmarks to evaluate how our process and technology improvements are helping our teams work more efficiently and effectively.”

– Jeremy Ames, Co-Founder & CPO of Guidant Financial

Why Zeitworks?

Zeitworks helps you maximize the human potential of your organization with actionable insights that illuminate repetitive processes so you can drive efficiency, comply with regulations, and improve the bottom line.

  • Automated data collection and AI analyze and optimize your team’s business processes.
  • Intelligent, near real-time insights, without disruption, costly consulting or IT engagements
  • Dynamic Process improvement™ reveals the best practices hidden beneath the surface so your team is always working smarter.

CASE STUDY

We worked with West Monroe Partners to improve Johnson Financial Group’s efficiency ratio by 12 percentage points.

Teams Use Zeitworks to Improve Hundreds of Repetitive Processes Like:

  • Billing and billing adjustments
  • Payment Processing
  • Invoice Payment
  • Order processing
  • Returns processing
  • Employee Onboarding
  • Vendor Set-up
  • Configuration and price quoting
  • New customer onboarding
  • Claims processing
  • Risk Management 
  • Lead Qualification
  • Underwriting 
  • Vendor Compliance
  • Internal Auditing
  • Account Review
  • Fraud Investigation
  • Application Processing
  • New product adoption
  • Service provisioning

The Zeitworks Advantage

UNPRECEDENTED VISIBILITY

Passively monitoring user actions and data flows across applications, Zeitworks shines a light on critical business processes so teams can focus on the things that matter most.

DATA FOR DATA-DRIVEN DECISIONS

Zeitworks measures, analyzes, and reports what you need so you can make data-driven decisions about cost effectiveness, performance cohorts, or process bottlenecks.

DYNAMIC PROCESS IMPROVEMENT

Using the power of AI to identify and prioritize automation opportunities, Zeitworks continuously recommends opportunities for dynamic process improvement even as your business evolves.

ZERO DISRUPTION

Easy to get started, Zeitworks automatically maps, measures and improves every operational process without complicated IT integrations or expensive consulting projects.

How It Works

1

Without disrupting your team, Zeitworks collects data about your team’s work activity stream.

2

Using the power of AI, Zeitworks filters out the noise, uniquely identifies  your processes and activities, and counts recurrence and repetition.

3

Zeitworks tabulates full process analytics across your team, including process flows, time in process, and process costs based on labor rates.